AI receptionist for Malaysian businesses

An AI that replies, follows up, and closes the sale.

HelloReply answers every message, follows up, and books the sale — on Instagram, Facebook, WhatsApp and your website. It even sounds just like you.

Works on InstagramFacebookWebsiteWhatsApp

Free setup · Sounds human · Cancel anytime

HelloReply online · replying
Hi, how much for the medium bouquet?
Hi! The medium bouquet is RM89, and we can deliver to KK today 🌸 Would you like to order?
Can cheaper?
I can add a free greeting card 🎁 Shall I reserve one for you?
Ok set.
Done! May I get your delivery address and time? 📍

Yes — it learns your business. Your prices, your hours, your style. Most customers can’t tell it’s not you.

Built for businesses like yours

Happy Florist Kota Kinabalu Bunga SegarKopi CornerKlinik SihatSalon Jenny
24/7always replying
Secondsto reply, not hours
4-in-1channels, one inbox
Everymessage gets a reply
See it for yourself

Don’t take our word for it.

Watch it handle a real customer chat — see exactly how it replies, follows up and books.

A Malaysian florist smiling at a customer chat handled by HelloReply
Sound familiar?

The sales slipping away while you’re busy.

A customer sends a voice note at night asking your price. You see it the next morning — too late.

Someone comments “PM” or “price?” on your Facebook ad. By the time you reply, they forgot about you.

A customer says “let me think first” and never comes back — because nobody followed up.

You are with a customer in the shop while five messages pile up on WhatsApp.

If even one is true, HelloReply is for you.

More than just replying

It does a lot more than reply.

Sells, not just answers

Handles questions and “can cheaper?”, and guides the customer to buy.

Sounds human

Chats naturally in your style. Most customers can’t tell it’s AI.

Understands voice notes & photos

Not just typed messages — voice and pictures too.

Follows up for you

Customer goes quiet? It checks back politely, so you don’t lose the sale.

Books appointments

Sees when a customer is ready and books them in the chat.

Remembers your customers

Knows returning customers and past chats.

Turns comments into customers

Auto-messages people who comment on your Facebook or Instagram posts and ads.

Replies 24/7

Night, weekends, holidays — every customer still gets an answer.

Built for businesses like yours

Whatever you sell, it replies like you would.

While you run the shop, the AI is quietly handling your messages.

Malaysian doctor in a bright white clinic, relaxed while the AI handles patient messages
Clinics
Malaysian salon owner in an elegant salon, relaxed while the AI handles customer messages
Salons
Malaysian café owner by the coffee machine, relaxed while the AI handles customer messages
Cafés
Malaysian florist holding a bouquet, relaxed while the AI handles customer messages
Florists
How it works

Three steps. We do the work.

1

We set it up — free

Tell us about your business. We connect your channels and train your AI.

2

It replies, follows up & books

Day and night, across all your channels. It captures leads and closes sales.

3

You relax

Step in only when you want to. The rest is handled.

One inbox · live

One inbox. Every channel. The AI handles it.

See the difference HelloReply makes — then watch it handle each channel.

app.helloreply.my
Watch it handle:

Chats

All channels · one inbox
W
Wei JieWhatsApp · customer
AI active
The AI is replying for you…
See it in action

Here's how it replies on every channel.

Natural, fast, and in your style — your AI handles each platform the same way.

Instagram@bungasegar
AI
How much for the medium bouquet? 🌸
RM89, with free delivery in KK today 💐
Can cheaper?
I can add a free greeting card 🎁 Reserve one for you?
Ok set! 🙌
Closed a sale
FacebookMessenger
AI
Saw your ad — still available?
Yes! 😊 What date do you need it?
This Saturday
Got it — Saturday delivery, RM89. Shall I book it in?
Yes please
Turned an ad into an order
WhatsApponline
AI
Hi, you open tomorrow? Want to book
Yes! We open 10am 😊 Wed 11am or 3pm?
11am
Booked you for Wed, 11am ✅ See you then!
Booked after hours · 11:48pm
Website chatReplied instantly
AI
Do you deliver to Penampang?
Yes 🚚 RM12, arriving within 2 hours today
Great, I'll order now
Lovely! Here's your order link 🌸
Answered in seconds

Illustrative examples of how HelloReply replies. Your AI is trained on your business, prices and style.

An honest check

Is HelloReply for you?

It’s for you if…

  • You get more messages than you can answer.
  • You lose customers at night or when you are closed.
  • You run Facebook or Instagram ads and want to reply to every comment.
  • You want more sales without hiring.

Maybe not yet if…

  • You get very few messages.
  • You prefer to reply to every customer yourself.
Loved by owners

Owners who stopped missing customers.

Real businesses, replying faster — without being glued to their phones.

“Customers message me at night all the time. Now they get a reply straight away and I wake up to orders. Best decision.”
SL Sarah LimBloom & Co Florist · Kota Kinabalu Instagram
“Dulu banyak mesej tak sempat balas. Sekarang HelloReply jawab semua, even masa saya busy. Jualan naik sendiri.”
AR Aiman RahimKedai Kek Manis · Penampang WhatsApp
“It really sounds like my own staff — customers can't tell. It books appointments while I'm with clients. Saves me so much time.”
JT Jenny TanSalon Jen · Kota Kinabalu Facebook
Simple pricing

Make more from the messages you already get.

Free setup. One simple price. Cancel anytime.

Lite

RM89 /month

For getting started on your free channels.

  • Instagram + Facebook + website chat
  • Replies, sells & captures leads 24/7
  • Sounds like you
Start now

Setup is free on every plan — we set it up and train it on your business, done for you.

Fair use — generous limits that cover normal business volume. Very high-volume accounts may need an add-on.

Existing clients — ask about launch pricing.

Questions

Everything you want to ask.

Will it sound like a robot?

No — most customers can’t tell it’s AI. We train it on your business and your style, and you can jump in anytime.

Can it really close sales?

Yes. It answers questions, handles price objections, follows up, and books the sale — from small orders to big-ticket items. You stay in control and can jump in anytime.

Does it understand voice notes and photos?

Yes. Customers can send a voice message or a picture and it still understands.

Is my WhatsApp safe?

Yes. We set it up the safe way, so your main number is never at risk.

How long to set up?

Usually a few days, and setup is free. We do the technical part.

Is there a reply limit?

There’s no per-message meter — it’s fair use. The limits are generous and cover normal business volume. If you ever send unusually high volume, we’ll talk to you about an add-on.

Can I cancel anytime?

Yes. Month to month, no long contract.

See it handle every message.

See how it replies, follows up and books — free setup, cancel anytime.

See it in action