HelloReply answers every message, follows up, and closes the sale — on Instagram, Facebook, WhatsApp and your website. It even sounds just like you.
Free setup · Sounds human · Cancel anytime
Yes — it learns your business. Your prices, your hours, your style. It replies the way you would.
The same AI already replies for
A customer sends a voice note at night asking your price. You see it the next morning — too late.
Someone comments “PM” or “price?” on your Facebook ad. By the time you reply, they forgot about you.
A customer says “let me think first” and never comes back — because nobody followed up.
You are with a customer in the shop while five messages pile up on WhatsApp.
If even one is true, HelloReply is for you.
Illustrative conversation. Prices and names are examples.
Handles questions and “can cheaper?”, and guides the customer to buy.
Chats naturally in your style. No robot menus, no ‘press 1’.
Not just typed messages — voice and pictures too.
Customer goes quiet? It checks back politely, so you don’t lose the sale.
Sees when a customer is ready and books them in the chat.
Knows returning customers and past chats.
Auto-messages people who comment on your Facebook or Instagram posts and ads.
Night, weekends, holidays — every customer still gets an answer.
Voice notes, photos, bookings, follow-ups — the things a real receptionist does, not a “press 1” menu.
Answers in full sentences, in your style — EN or BM.
Customer sends a voice message — it listens and replies.
Customer sends a picture — it knows what they’re asking about.
Checks the slot and books it, right inside the chat.
Customer goes quiet? It checks back politely, once or twice.
After the job is done, it asks happy customers for a Google review. Pro plan.
Outside what it knows? It flags the chat and emails you — never makes things up.
One message to a whole customer group, each with their own name filled in. Pro plan.
While you run the shop, the AI is quietly handling your messages.
Also for dental clinics and online shops.
A typical setup, from sign-up to first customer reply.
Tell us about your business: website, price list, hours, the questions you get most.
Our team builds your receptionist from your own information and connects your channels.
Chat with it yourself. Anything you want changed, we change.
It replies, follows up and books. You read every chat and step in whenever you like.
It only answers from what you’ve taught it about your business. If a question is outside that, it won’t guess — it flags the chat and emails you. And when you want a reply changed, you tell us, not a settings page.
Read any conversation in your inbox, anytime.
WhatsApp us: “It should say delivery is RM12, not RM10.”
We update what it knows. It never gives that wrong answer again.
See the difference HelloReply makes — then watch it handle each channel.
Natural, fast, and in your style — your AI handles each platform the same way.
Illustrative examples of how HelloReply replies. Your AI is trained on your business, prices and style.
No language switch, no “please type in English”. Same question, four ways Malaysians actually send it.
Upload your customer list from Excel or Google Sheets, group them, and send one message to the whole group with each customer’s own name and date filled in. When they reply, your AI receptionist takes it from there.
For regular reminders we recommend official WhatsApp, which Meta charges a small fee per message for. We set it up with you.
What each one costs you, and what each one actually does.
| Hire a receptionist | Basic chatbot | helloreply. | |
|---|---|---|---|
| Monthly cost | RM1,800 – 2,500 | Cheap | RM89 – 169 |
| Replies at night and on holidays | |||
| Reply time | Minutes to hours | Instant | Seconds |
| Sounds natural, in your style | |||
| Handles “can cheaper?” and closes the sale | Depends on the person | ||
| Understands voice notes and photos | |||
| Follows up when a customer goes quiet | Sometimes | Automatic | |
| Books appointments in the chat | |||
| Instagram, Facebook, WhatsApp and website in one inbox | |||
| Sick days, MC, resignation | Never |
Receptionist salary is a typical Kota Kinabalu range. A basic chatbot means a menu-style “press 1” bot. HelloReply replaces the replying, not your team.
Three sliders. No sign-up. The maths is shown underneath.
Estimate only. Assumes a 25% close rate on recovered enquiries and 30 days a month. Your results depend on your business.
Less time on your phone, fewer missed sales — without hiring anyone.
Every customer gets an instant reply, day or night — so no sale slips away while you’re busy, closed, or asleep.
It answers questions, handles “can cheaper?”, follows up and books — turning everyday chats into orders.
Trained on your prices, hours and style. It replies the way you would.
Free setup. One simple price. Cancel anytime.
For getting started on your free channels.
The full receptionist, including WhatsApp.
No setup fee · 14-day free trial · card or FPX online banking · billing starts day 15 · cancel anytime
We set it up and train it on your business, done for you. Fair use — generous limits that cover normal business volume. Very high-volume accounts may need an add-on.
Existing clients — ask about launch pricing.
No. It replies in natural sentences, trained on your business and your style. It’s open about being an AI assistant, and you can jump in anytime.
It answers from what you’ve taught it about your business. If something’s outside that, it won’t make things up. It flags the chat and emails you straight away, so you can reply yourself.
Yes, on the Pro plan. Upload your customer list from Excel or Google Sheets, group them, and send one message to a whole group, with each customer’s own name and due date filled in. For regular reminders we recommend official WhatsApp, which Meta charges a small fee per message for.
Yes. Log in anytime to read every conversation, or jump in and reply yourself.
Yes. It answers questions, handles price objections, follows up, and closes the sale — from small orders to big-ticket items. You stay in control and can jump in anytime.
Yes. Customers can send a voice message or a picture and it still understands.
Yes. The AI never runs on your main number. It gets its own business number, either a new SIM or official WhatsApp verified by Meta, so your main number is never at risk.
Yes. Conversations are stored on servers in Germany under EU privacy law, never used to train AI, and you can delete any customer’s history anytime.
Usually a few days — and setup is free. You sign up, then we connect your channels and train it on your business. We handle the technical part.
There’s no per-message meter — it’s fair use. The limits are generous and cover normal business volume. If you ever send unusually high volume, we’ll talk to you about an add-on.
Yes. Month to month, no long contract.
See how it replies, follows up and books — free setup, cancel anytime.
See it in action
