“How much for scaling?” “Do you do braces?” “Can tomorrow?” — the same questions, every day. HelloReply answers them in seconds, books the appointment and reminds the patient, while your front desk handles the people at the counter.
Free setup · Replies in BM and English · Cancel anytime
Example conversation. Prices are illustrative.
Price-shoppers message five clinics; the first reply wins the patient.
Your receptionist is on the phone, so WhatsApp waits.
Patients forget appointments because nobody reminded them.
Scaling, fillings, braces, whitening, implants — from your price list.
Offers real slots and confirms in the chat.
Day-before reminders and recall nudges. Pro plan.
Mentions this month’s offer when it fits the question.
Patient sends a photo of a chipped tooth? It books them in — no diagnosis.
Emergencies and anything unusual go straight to your team.
Voice notes, photos, bookings, follow-ups — the things a real receptionist does, not a “press 1” menu.
Answers in full sentences, in your style — EN or BM.
Customer sends a voice message — it listens and replies.
Customer sends a picture — it knows what they’re asking about.
Checks the slot and books it, right inside the chat.
Customer goes quiet? It checks back politely, once or twice.
After the job is done, it asks happy customers for a Google review. Pro plan.
Outside what it knows? It flags the chat and emails you — never makes things up.
One message to a whole customer group, each with their own name filled in. Pro plan.
Tell us about your dental clinic — website, price list, hours, the questions you get most.
We build your receptionist from your own information and connect your channels. You test it before anyone else sees it.
It replies, books and follows up. You read every chat and step in whenever you like.
No language switch, no “please type in English”. Same question, four ways Malaysians actually send it.
Dental runs on bookings and reminders. Pro includes WhatsApp, booking and reminders.
Instagram + Facebook + website chat.
Everything in Lite, plus WhatsApp.
No setup fee · 14-day free trial · card or FPX online banking · billing starts day 15 · cancel anytime
It quotes from the price list you give us, with “from” where a treatment varies. The dentist confirms the final quote at the visit.
It books into HelloReply’s own calendar, which your staff can see. We can also tell it to collect details and let your staff confirm.
It tells the patient to call your clinic directly and flags the chat to your team.
Yes. Conversations are stored on servers in Germany under EU privacy law, never used to train AI, and you can delete any customer’s history anytime.
Free setup, 14-day trial, cancel anytime.