AI receptionist for florists

Sell bouquets while you’re arranging them.

Orders come in at night, on Instagram, with photos of what they saw somewhere else. HelloReply quotes, negotiates politely, takes the delivery address and closes the sale — the way you would, when you have both hands in a bouquet.

Try the florist demo See pricing

Free setup · Replies in BM and English · Cancel anytime

HelloReply online · replying

Hi, how much for a bouquet like this? [photo] Need by tomorrow.

Hi! That style is our Blush Rose bouquet, RM129, and tomorrow delivery in KK is no problem 🌸 Would you like a card message with it?

Can cheaper ah?

I can do the medium size at RM99 with a free greeting card 🎁 Shall I reserve it? Just need the delivery address and time.

Example conversation. Prices are illustrative.

Kota Kinabalu companyRun by Bingo Digital Marketing PLT, building for Sabah businesses since 2011
SSM registeredLLP0017480-LGN
Data stored in GermanyUnder EU privacy law. Delete any customer's history anytime
Never trains AI on your chatsYour conversations stay yours
Official WhatsApp availableMeta-verified business number, your main number untouched

Sound familiar?

Where florists lose customers.

Valentine’s week: 80 messages, two hands.

Customers DM on Instagram and WhatsApp at once — you lose track of who paid.

“Let me think first” and they never come back.

What it handles for a florist

Trained on your florist, not a generic script.

Prices and sizes

Quotes from your catalogue, including seasonal items.

“Can cheaper?”

Offers the smaller size or an add-on — never a discount you didn’t approve.

Delivery details

Collects address, date, time and card message.

Instagram + Facebook comments

Replies to “price?” comments and moves them to DM.

Follows up

Nudges the “let me think” customers before the occasion passes.

Payment link

Sends your payment link and flags the order to you.

More than text replies

Every kind of reply, handled.

Voice notes, photos, bookings, follow-ups — the things a real receptionist does, not a “press 1” menu.

Natural text

Answers in full sentences, in your style — EN or BM.

Hi! The medium bouquet is RM89, delivery to KK today 🌸

Understands voice notes

Customer sends a voice message — it listens and replies.

🎤 0:14 → “Yes, we’re open until 8pm tonight.”

Understands photos

Customer sends a picture — it knows what they’re asking about.

📷 → “That’s our Blush Rose set, RM129.”

Books the appointment

Checks the slot and books it, right inside the chat.

📅 Booked: Tue 3:00pm · reminder sent

Follows up

Customer goes quiet? It checks back politely, once or twice.

“Hi Aisyah, still keen on the Saturday slot? I can hold it till 6pm 😊”

Asks for the review

After the job is done, it asks happy customers for a Google review. Pro plan.

“Glad you loved it! Would you leave us a quick review? ⭐”

Hands over to you

Outside what it knows? It flags the chat and emails you — never makes things up.

⚠️ AI needs help · Wei Jie asked about bulk corporate pricing

Broadcasts

One message to a whole customer group, each with their own name filled in. Pro plan.

“Hi {name}, your car service is due this month — book a slot?”

How it works

We set it up. You check it. It goes live.

Sign up (2 minutes)

Tell us about your florist — website, price list, hours, the questions you get most.

We train it — free

We build your receptionist from your own information and connect your channels. You test it before anyone else sees it.

Live in a few days

It replies, books and follows up. You read every chat and step in whenever you like.

Speaks the way your customers type

BM, English, Manglish — it answers in whichever one comes in.

No language switch, no “please type in English”. Same question, four ways Malaysians actually send it.

Bahasa Malaysia

Ada stok lagi tak? Berapa harga?

Ada stok bah 😊 Harga RM89, boleh hantar ke KK hari ini. Nak saya tempahkan satu?

English

Still have stock? How much?

Yes, still in stock 😊 It’s RM89 and we can deliver in KK today. Shall I reserve one for you?

Sabahan / Manglish

Bos, still ada stock ka? Brapa?

Ada lagi bos 😊 RM89 saja, KK delivery today pun boleh. Mau saya book satu for you?

中文

还有货吗？多少钱？

还有货哦 😊 RM89，今天就能送到亚庇。要帮您预留一个吗？

Pricing for florists

Most florists choose Pro — RM169/month.

Florists live on WhatsApp and follow-ups. Pro has both.

Lite

RM89 /month

Instagram + Facebook + website chat.

✓ Replies, sells and captures leads 24/7
✓ Sounds like you, in BM and English
✓ Understands voice notes and photos

Start now

Recommended for florists

Pro

RM169 /month

Everything in Lite, plus WhatsApp.

✓ WhatsApp included
✓ Auto follow-ups and reminders
✓ Appointment booking
✓ Broadcasts to your customer list
✓ Google review requests

Start now

No setup fee · 14-day free trial · card or FPX online banking · billing starts day 15 · cancel anytime

Questions from florists

The things florists ask us.

Can it see the photo a customer sends?

Yes. It recognises what they’re asking about and quotes the closest item from your catalogue.

Will it give discounts?

Only what you allow. You set the rules — a smaller size, a free card, or nothing.

Does it take payment?

It sends your payment link (Stripe, bank transfer, Touch ’n Go — whatever you use) and flags the order to you.

Is my customers’ data safe?

Yes. Conversations are stored on servers in Germany under EU privacy law, never used to train AI, and you can delete any customer’s history anytime.

All questions →